Deliveries: All our artworks are carefully checked, selected and packaged and sent via DHL priority to help protect the work and ensure you are 100% satisfied with your purchase. When you sign for your delivery please check to see if there has been any damage and inform the courier straight away. In the unlikely event that your artwork arrives damaged please contact us immediately. We will arrange for the collection of the damaged goods and will send out a replacement as soon as possible.
Returns Policy: If you are unsatisfied with your artwork on receipt of your order, you can return your artwork within 7 days of possession in exchange for a refund of the artwork price. The customer is responsible for the return of the artwork and it must be shipped fully insured by DHL and reach us in perfect condition to obtain your refund.
Guarantee: All framed and unframed artworks are guaranteed with a 1 year warranty cover against faulty workmanship and materials. This does not affect your statutory rights. Nicola Wallis will repair or replace unframed artworks at her discretion within the warranty, upon receipt of the original work.
